Frequently Asked Questions
Everything you need to know about your journey to radiant skin.
Are Seb Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days for a full refund or exchange, even if it has been opened.
Are your products cruelty-free and vegan?
Absolutely. Seb Skincare is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations. We are committed to ethical and sustainable beauty.
How should I store my skincare products?
To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight. Ensure the lids are tightly sealed after each use.
Do you offer subscription services?
Yes, you can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel or pause your subscription at any time through your account settings.